Soundmagic does not have any customer support center in india

Location/place: New Delhi

Name of company/service: SoundMAGIC Technology Development Co., Ltd.

Complain is for SoundMAGIC Technology Development Co., Ltd. for their poor customer support and importer negligence and i could not find any service and support centre in India.

I had purchased Soundmagic PL11 from eBay seller (theitwarescom) , but very soon product got non working within in the warranty period than spoke to seller to replace or repair it but it was disastrous theitwarescom never responded to the problem and once he told me that importer has stopped importing it and not giving customer support for it.

SO guys please never buy any product of sounmagic and avoid it from ebay.in and from theitwares.com.


Comments

9 responses to “Soundmagic does not have any customer support center in india”

  1. Vishal Aggarwal Avatar
    Vishal Aggarwal

    I am also facing the same issue. I bought Soundmagic earphones from infibeam and now the website is not supporting me to get these earphones replaced.

  2. soundmagic has good sound with super bad durability (say 2-3 months at the most). i previously had ‘p 11’,i got the service once from the dealer again with the same issue and didnt get any further warranty. but it really got me into nerves when i bought the E10M for 2.6k from snapdeal and when the earphone stopped working in mere 3months at the most nobody replied from all there side nor snapdeal nor the dealer nor soundmaigc itself.NEVER NEVER NEVER buy product from SOUNDMAGIC.

  3. Im to a victim of a bad service by Soundmagic its been 1 month still no response from Anybody. I purchased this one from snapdeal and these ppl are giving a fake number as service departments number. I swear this will be my first and last mistake after this i wont buy this product and i want nobody should buy this one. Im happy to inform that i will spoil the goodwill of this company. It will be better if you dont buy any soundmagic product as they have mentioned 1 year warrenty where it dont even last for a month also.

  4. same problem!
    i bought that product from flipkart!
    i called them more than 5 times!
    they said to contact soundmagic!
    i have mailed them!
    the worst experience ever!

  5. Gyanendra Avatar
    Gyanendra

    i have seen the service and feedback provided from soundmagic,its hell, no help provided. Is anyone from delhi whose soundmagic e10 isnt working and is out of warranty,kindly contact me, i need some help, [email protected]

  6. Biswadeep Deb Nandy Avatar
    Biswadeep Deb Nandy

    Hello ! Am from Kolkata ,apparently SoundMagic has no service center here . Ibought an ES18 earphones which became useless within 5 months of purchase . If anyone can help me out with any necessary details then please contact me at [email protected] .Try to not buy from them due to their poor servicing .

  7. Saikrishna Avatar
    Saikrishna

    The slider stopped working within 5 months from the purchase date. Customer service is non-existent ! It was performing well until the slider stopped reaponding and i couldn’t hear clear sound anymore….

  8. Here you go. This is where you can get assistance.

    Acro Engineering Company

  9. Vikaram Avatar
    Vikaram

    I bought sound magic ES18S from amazon, on 10th may but now my headphone does not work.
    My headphone is under warranty period.
    Can you help to to provide service centre number in kolkata.

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