Location/place: New Delhi
Name of company/service: SoundMAGIC Technology Development Co., Ltd.
Complain is for SoundMAGIC Technology Development Co., Ltd. for their poor customer support and importer negligence and i could not find any service and support centre in India.
I had purchased Soundmagic PL11 from eBay seller (theitwarescom) , but very soon product got non working within in the warranty period than spoke to seller to replace or repair it but it was disastrous theitwarescom never responded to the problem and once he told me that importer has stopped importing it and not giving customer support for it.
SO guys please never buy any product of sounmagic and avoid it from ebay.in and from theitwares.com.