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sony ericsson service center not returning my mobile even after 1 MONTH

Location/place: borivali,mumbai,maharashtra

Name of company/service: Sony Ericsson service center

I HAD TOUCH SCREEN PROBLEM IN MY MOBILE, WHICH WAS WITHIN WARRANTY , SO I GAVE MY MOBILE PHONE FOR REPAIR (BORIVALI’S THAKKAR MALL TEL:- 02232207236,02228337775) ON 4TH OF JULY N THEY SAID THAT I WILL GET MY PHONE DONE AFTER 2 WEEKS ,I WENT THERE AFTER 2 WEEKS , BUT THEN THEY SAID THEY HAVEN’T RECEIVED THE PART SO PHONE IS NOT DONE, SO I ASKED THEM WHEN WILL I GET THE PHONE, THEY SAID THEY WILL CALL, BUT THEY STILL HAVEN’T CALLED NOR THEY PIC UP CALLS , PLEASE HELP.

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