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Smart band refund

I have purchased a smart band from Flipkart for Rs 1326/- by order no.OD11301343834411000 which I returned as the charger was missing from the product. From 10th of August they are giving me some fake RRN No822211738308 and telling me contact my bank with this number for my refund. But bank is not recognizing this number and there’s no money refunded in to my account.From last Ten days I have been spending hours speaking to the different advisors but reaching no where. Kindly Look into this issue and help me with the same. Regards Kalpana Bhat

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