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Service related

I am new to airtel digital tv and now the new rules of trai we have to choose whatever we want to watch but I selected all the channels 4/5 times and sent but no use and now all the channels are gone no service all blank nothing to watch I called airtel customer service 11 times but no use half of the time not connecting and no use. If anyone can help please help us us means all of us the customer’s

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