service disconnect.

Location/place: ghaziabad

Name of company/service: reliance

kindly check my account as per your customer care executive said to me on 5 December 2012 that i need to have Rs 0.10 as my minimum balance then i recharge Rs 20 to data card but when i start using services it start deducting the core balance. after recharge the account by Rs 20 my data card doesn’t start working.
i just want my services as i already pay for unlimited pack.
it is non of my business with core balance if i pay Rs 800 to you then make Rs 0.10 paisa core balance in my account automatically.
this is not a first time earlier also their is a balance of Rs 0.01 paise and my services was ok.
check the attachment for your ready reference.kindly check the date of recharge.
give me the solution and i don’t know why are you people not starting my services even after charging Rs 800 as you said it is unlimited pack. May you mention it as unlimited but you never give to customer.
this is very bad since more then 10 years we are using prepaid connection in phone, internet and many more services but you are disgusting as i have recharged on 16 November 2012 then my due date for next recharge will be 15 December 2012 as you mention it Rs 800 for a month but my services get disconnected on 2 December 2012. My account having 3G balance also and 2G balance unlimited as you give me in scheme of unlimited 2G use.
resolve my problem soon i am facing problem due to you.
Shivangi singh

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