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service center not repairing the phone under warranty.

Location/place: patna

Name of company/service: sony ericsson

sir,
my sony ercsson phone w8 model no. e16i had got touch screen problem. i submitted my phone to aditya enterprises patna under warranty. my work order number is se31286012126 and mycomplain no: ses127008437. they told it will be repaired within 10 days. it is now 1 month nad i have not got my phone back. the behaviour of the company employs are also very bad. and they are not providing any correct information. its my humble reequest to kindly take action against this.

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