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SELLS DEFECTED WASHING MACHINES

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Location/place: Delhi

Name of company/service: Godrej

We bought a Godrej latest model of washing machine of 8kg on 1st Feb 2012. Just after a week it started giving trouble like it’s drain pipe was not working. After then it’s spinner was showing problems. Then after continuous complaints the employees were not showing any response. Now we have come to know that the motor of the spinner is outdated, so it is not working at all. The employees of the company are highly non cooperative. As Godrej is a well known reputed company it’s service is totally poor and inferior. Inspite of so many complaints and requests i have not recieved even a single response. So I must say that i have done a great mistake by buying Godrej product.

Comments

2 responses to “SELLS DEFECTED WASHING MACHINES”

  1. Godrej Applainces Avatar
    Godrej Applainces

    Dear Customer,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

    Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

    If any more Queries kindly contact us at [email protected] or call us on :
    1800-209-5511 / 1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance.

  2. Godrej Appliance Avatar
    Godrej Appliance

    Dear Customer,

    We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

    For further enquiries contact us at [email protected] or call us on :
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

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