Name of company/service: Aircel
I have taken a postpaid data connection from Aircel. Before the purchase of it, I clearly mentioned the executive that I want to use the connection in Agra and ask him to confirm if it is 3G in Agra. Upon his confirmation I purchased the connection. But when checked in Agra, the Aircel customer service mentioned that Aircel is removing its services from UP West, so your connection will not work fine. Since then I tried disconnection of my number, which they took two months to complete. They also promised to waive off the bill.
But now they are calling and telling that they will take legal action against me if I dont pay the bill