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Samsung SIII new handset issue

Location/place: bangalore

Name of company/service: Samsung service

Sir,
i have purchased my new handset on 3 July 2012,. after 3 day i have noticed that my handset is getting reboot by side lock. continously rebooted . i visted samsung service center on 10 July & 11 july they said part has to be replaced it will take 3 to 4 days.. now they are not replacing new handset,.

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