Location/place: AZAMGARH
Name of company/service: SAMSUNG INDIA
RESPECTED SIR,
with due respect i want to say that i am went to Samsung mobile service center in first week of July for my Samsung handset b7722 repairing and complained that any key is not working ,they note down my complain and called me after one week, when after 10 days i went there they are return my set and take my signature on satisfy column and when I check and I found that some keys are yet not working I asked them they told me that you are not mentioned specific key after my protest they take handset and called me after two week ,i went there after 3 weeks now they are saying that the display is also damaged somehow so it takes 1or 2 weeks more. I am want to inform you that my set is in warranty period which is expiring in sep 10 , company’s authorized service center is harassing me and it is possible they are using my handset parts in their personal favorite customer because my handset display is good working condition , I want to say in between time period I am bound to by a cheap handset for my routine working, it is more possibility that they return my set in extra poor condition and after 10 sep I lost my warranty period and company will started charging its repair charges
Parikshit t verma
9450821954
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