Samsung Mobile company

Location/place: barrackhpore

Name of company/service: Student

sir I have bought a samsung mobile (samsung corby pro) in Rs-8000 on 6th august 2011. sir on 2an august 2012 i went to claim for warranty at samsung care at barrackhpore service centre. after seeing the set and the problem in mobile they asked to bring the bill from where the shop had bought the mobile from. Inspite of the fact that i had the original bill of that shop showing that i had bought that mobile from that shop he did not grant me the warranty. they said that you have to bring the bills from where the shop had bought the mobile. I asked the shop to frovide mme for the same. they also said that how can they give 1 year old bill to us . that is confidencial. overall I did not get the warranty.

sir can you inform me at [email protected]


Comments

2 responses to “Samsung Mobile company”

  1. Dear Mr. Kumar,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction

    [email protected]

  2. Dear Mr. Kumar,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction

    [email protected]

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