Location/place: Palwal-121102, Haryana
Name of company/service: Syndicate Bank KalkaJi Depot Branch New Delhi
Dear Sir,
Please find the details of correspondence had with Syndicate bank for the deduction of Rs. 10,000/- from my father’s salary account without any cause. Since my father is not familiar with electronic gadgets, so I am corresponding on his behalf.
Regards
Rakesh Singh
S/o Mr. Uday Singh
Account number- 0000090872010039521
Date of Incident: 13 December 2011.
time 5.00PM
Transaction ID: 6889, 6890 from Axis Bank ATM, Rasulpur Chowk Palwal.
Address : H.No. DE-281, Ward No. 05 Gali No-03 Behind Govt. High School Sallagarh, Distt. Palwal-121102, Haryana
Gentle Reminder-4
Dear Gentleman,
After following-up for so lengthy period of time, (on behalf of my father’s(Mr. Uday Singh) salary account, since he is not familiar with modern technical/electronic gadgets ) I am not only frustrated but loosing my mental balance, since it is my hard earned money( Rs. 10,000/-) & in no circumstances going to forgo the said amount, since in my family of ten members I being the lead earning member. Due to mental disbalance, anything can happen viz. knock the door of Consumer forum Court, sit on hunger strike unto death or the heinus crime i.e. commit suicide.
Therfore I once again humbly request you all to take-up my(Father Mr. Uday Singh’s) matter on priority & relieve us of our mental agony at the shortest possible time.
Regards
Rakesh Kumar
s/o Mr. Uday Singh
Ph: +91-9953638296
P Before printing, Think about ENVIRONMENTAL responsibility
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From: [email protected]
To: [email protected]
CC: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]
Subject: RE: card no 4033989087318868 txn dated 13/12/2011_Gentle Reminder-3
Date: Tue, 22 May 2012 16:40:50 +0530
Gentle Reminder-3
Dear Sir / Madam,
We have been rigorously following up with SBI Bank, But sorry to inform you that we are not getting proper response from your end for my 10,000 Rs wrongly debited from my account, nor phone calls/ information are being properly responded to us in this regard.
Hence, you are requested kindly give us the status of all activities in written, which has happened & which is happening between SBI & Axis Bank. Since we are facing financial problem due to lack of my aforesaid amount from last six months but resolutution is still pending at your end, and we are not able to bear it furthermore, Please do the needfull accordingly as early as possoble.
We awaits your valued response at the earliest.
Regards
Rakesh Kumar
Ph: +91-9953638296
P Before printing, Think about ENVIRONMENTAL responsibility
——————————————————————————–
From: [email protected]
To: [email protected]
CC: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]
Subject: RE: card no 4033989087318868 txn dated 13/12/2011_Gentle Reminder-2
Date: Mon, 14 May 2012 12:25:55 +0530
Gentle Reminder-2
Dear Sir / Madam,
We have been rigorously following up with SBI Bank, But sorry to inform you that we are not getting proper response from your end for my 10,000 Rs wrongly debited from my account, nor phone calls/ information are being properly responded to us in this regard.
Hence, you are requested kindly give us the status of all activities in written, which has happened & which is happening between SBI & Axis Bank. Since we are facing financial problem due to lack of my aforesaid amount from last six months but resolutution is still pending at your end, and we are not able to bear it furthermore, Please do the needfull accordingly as early as possoble.
We awaits your valued response at the earliest.
Regards
Rakesh Kumar
Ph: +91-9953638296
P Before printing, Think about ENVIRONMENTAL responsibility
——————————————————————————–
From: [email protected]
To: [email protected]
CC: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]
Subject: RE: card no 4033989087318868 txn dated 13/12/2011
Date: Mon, 23 Apr 2012 14:23:26 +0530
Gentle Reminder-1
Please reply as per below mail as early as possible.
Regards
Rakesh Kumar
Ph: +91-9953638296
P Before printing, Think about ENVIRONMENTAL responsibility
——————————————————————————–
From: [email protected]
To: [email protected]
CC: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]
Subject: RE: card no 4033989087318868 txn dated 13/12/2011
Date: Thu, 12 Apr 2012 10:08:14 +0530
Dear Sir, This has referenced to the trailing mails & various telecon with Syndicate Bank & Axis Bank regarding my 10,000/- Rs wrongly debited from my account wihtout any proof & documentation from Both Banks. But there is no response come from both Banks yet. so that i am fully irritate. Since it’s a salary account & You are once again requested please look in to the matter very seriously & give me the proper reply with my 10,000/-Rs amount as early as possible. Since we have spent more than 04 months in this To & Fro hence advice me whether we should go for consumer court or Police FIR in this regard.
We await your valued response at the earliest.
Regards
Rakesh Kumar
Ph: +91-9953638296
P Before printing, Think about ENVIRONMENTAL responsibility
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Date: Mon, 2 Apr 2012 11:52:01 +0530
Subject: Fwd: card no 4033989087318868 txn dated 13/12/2011
From: [email protected]
To: [email protected]; [email protected]
———- Forwarded message ———-
From: dcc
Date: Mon, Mar 26, 2012 at 1:26 PM
Subject: RE: card no 4033989087318868 txn dated 13/12/2011
To: [email protected], [email protected]
Cc: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], Rajesh kumar
Dear sir,
Reg: CCTV footage -prearbitration rejection for the following card details
Please refer to the following card details rejected by you even after pre-arbitration. Please provide the CCTV footage as demanded by the customer.
Card No 4033989087318868
Ref No 6952
Date of txn : 13/12/2011
Amount : Rs;10,000/-
Chbk 22/12/2011
Re 23/12/2011
Prearb ; 18/01/2012 and represented 04/02/2012
We request you to provide the CCTV footage as demanded by the customer. He has requested us to raise arbitration for this case
And we will take a decision based on review of CCTV footage.
Please revert early.
PANKAJA K
MANAGER(IT)
SYNDICATE BANK
CARD CENTRE
JAYANAGER BANGALORE – 560 011
PH 080-26639962
From: Rajesh kumar [mailto:[email protected]]
Sent: 23 March 2012 15:03
To: [email protected]
Cc: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]
Subject: RE: Complaint for 10,000Rs cash was debited from my account
Dear Sir,
This has referenced your earlier mail & repeatedly advice by Syndicate Bank & Axis Bank, I have paid 500Rs. to syndicate bank for see the CCTV footage throughout the incident. But there is no any action has been taken care by bank till now. You are once again requested please issue a letter to Axis Bank Branch to show the CCTV footage during the incident, as early as possible. I am fully disturbed by this unsolved occurrence. Please help & resolve my problem as early as possible.
We now look forward to receive your valued reply, soon.
Please, acknowledge the receipt.
Thanks & Regards,
—
Rajesh Kumar
9711092783
On Mon, Mar 5, 2012 at 1:59 PM, Rakesh Kumar wrote:
Send this mail to Synicate Bank.
Dear Sir,
This has referenced to the trailing mail, you are requested please issue issue a letter to Axis Bank Branch to show the CCTV footage in this regard.
Regards
Rakesh Kumar
Design Engineer-Mechanical
DE for SON-GGS Project
Shiv-vani Oil & Gas Exploration services Ltd
12/1, Mathura Road, Faridabad – 121 003
Ph: 0129- 4283300 Ext-512,09953638296, Fax: 0129-4136975
www.shiv-vani.com
P Before printing, Think about ENVIRONMENTAL responsibility
From: Rajesh kumar [mailto:[email protected]]
Sent: Monday, March 05, 2012 1:50 PM
To: Rakesh Kumar
Subject: Fwd: Complaint for 10,000Rs cash was debited from my account
———- Forwarded message ———-
From: Rajesh kumar
Date: Mon, Mar 5, 2012 at 9:49 AM
Subject: Fwd: Complaint for 10,000Rs cash was debited from my account
To: Rakesh Kumar , Rakesh Kumar
———- Forwarded message ———-
From: cardcentre
Date: Mon, Mar 5, 2012 at 9:04 AM
Subject: RE: Complaint for 10,000Rs cash was debited from my account
To: [email protected]
Cc: “Chairman and Managing Director, SyndicateBank, CO:Bangalore”
Dear Sir
We had lodged dispute on Axis Bank on 22.12.11 in respect of your transaction for Rs.10000.00 on 13.12.11. The same was represented by them on 26.12.11 as it was successful at their end. Again pre-arbitration claim was raised on Axis Bank on 18.01.12 but the same was again represented by them on 04.02.12. As per Axis Bank the transaction is successful at their end and cash has been dispensed. You have to request your branch to issue a letter to Axis Bank Branch to show the CCTV footage. On production of the letter to Axis Bank by you, they will show the CCTV footage. This is for your kind information.
Thanking you
B Ramachandra Rao
Manager
From: Chairman and Managing Director, SyndicateBank, CO:Bangalore [mailto:[email protected]]
Sent: 02 March 2012 11:37
To: syndicatebank
Subject: Fw: Complaint for 10,000Rs cash was debited from my account
—– Original Message —–
From: CMD Sectt
Sent: Friday, March 02, 2012 10:50 AM
Subject: Fwd: Complaint for 10,000Rs cash was debited from my account
—– Forwarded message from Rajesh kumar —–
Date: Thu, 1 Mar 2012 17:11:21 +0530
From: Rajesh kumar
Reply-To: Rajesh kumar
Subject: Complaint for 10,000Rs cash was debited from my account
To: Rakesh Kumar
Dear Sir
Subject:- 10,000Rs cash was debited from my account.
My Name- Uday Singh
Account number- 0000090872010039521
Date of Incident: 13 December 2012: time 5.00PM
Transaction ID: 6889, 6890
I went to withdrew the cash from an Axis bank ATM, Branch ID 429, Near Bus Stand Palwal, but the transaction was failed with an error message transaction timed out, but the 10,000Rs cash was debited from my account, after that i have lodged complaint regarding it in my account branch in DTC Kalka Ji Depo, New Delhi. but staff of branch & Mr. Ashok Kumar Jindal ( Employee of syndicate bank) says that we are trying to make contact with Axis bank. & giving reply to me that the axis bank is not taking serious about this incident.
Complaint Number: 6952
Axis to syndicate bank complaint number: ID_9087_000171_2011 DT 22-12-2011
RR_9087_000171_2011 DT 18-01-2012
I hope you will take necessary action & bring it in light up.still i am moving in financial problem. please try to understand my problem & help me.
I have not received any cash.I need the prove of 10000Rs..where is my money. please help me to get any video & other prove from axis bank & syndicate bank.
I shall be thankful if you will done this request.if you need any help & inquiry regarding this mail. please feel free contact to me.
My Number:-9013718908
My Son (Rajesh Kumar):-9711092783
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