return policy

Location/place: hyderabad

Name of company/service: fashion and you online store

I have purchsed one georgette suit from fashion and you order id 3073134. color of the product is not same as it was shown. It was a 4000rs suit and the color which i got now does not seem to duit my complextion and also the suit length is more than my height. So I asked them to initiate the return, but they are saying its not possible to take it back as its not valid the return policy they have nowhere mentioned that they dont accept the return if the customer does not like it. When all the other online stores accept the returns why not they. Sometimes we do return the product which we bought directly from the shop even after trying it. But they are not accepting the return if I dont like it. How do they want me to wear that dress if I dont like it and more over it it is of 4000rs product and its a huge amount for a middle calss women. I am ready to bare the courier charges. I request them to accept my return. I never expecetd this kind of service from Fashion and you. My friends gave me a good feedback on Fashion and you , so I did shopping here. but now they cheated me. I am not going to buy anythiing from fashion and you from now on.

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