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Requesting for refund of fee within one week of payment

Hello,

I have made the payment for the course on Post Graduate Program in Software Specification – Java Specialization on 22/06/2018 and my invoice number: 1155119000054 at NIIT bejai, mangalore. My batch number is B190032, Student ID: S191155100025 and java program starts on 02 July 2018. I have been working in web hosting company from past 1 year.

Since I find difficultly to attend the Java program plus managing my work in the company together, I wanted to quit the course prior to 02 July 2018. I had talked to the employee of NIIT bejai regarding my issue over a phone within 4 days of my payment and requested them to provide refund of my payment prior to 02 July 2018. They had informed me that they’ll talk to manager. Since I have not received any call or the response I had to approach the center requesting for refund. They have ignored my request saying manager is unavailable and they are unable to contact manager and they have no idea when the manager will be back to office. India is a developing country and people can connect any person via call or an email and ask for the arrival to the office. Should I think that this manager is lagging behind with new technologies?

I have also tried to reach the head office via the email [email protected] and still no reply. Finally I am writing my issue to national consumer complaint forum requesting for help. I have not used any services on Java program from NIIT bejai, managalore. They had taken my xerox copy of my adhar card to make the payment.

Please take a immediate action on my request. My hard work money should not be wasted. Please help me to provide a refund.

Thank you,
Karishma M
[email protected]

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