Customer Name in CIBIL Defaulter List inspite of having settled all dues.
Myself & my husband had applied for a home loan recently.
We were shocked to hear from the Banks (Standard Chartered Bank, ICICI Bank, Reliance Finance, Barclays Bank & Citibank) that both of our names are listed in the Defaulter List of CIBIL.
We have paid and settled all our dues till date and have the settlement letters from the concerned financial Institutions & Bank on their letter head that the full & final settlement has been done and there are no dues pending from our end.
We do not know which Financial Institution has reported our name in the defaulter list.
This is utmost unfair for a customer who is sincere and has settled all the dues and has never defaulted in any way.
We have never received any information from CIBIL asking for a confirmation if the name of a customer is listed in defaulter list whether is it correct?
We seek justice to get our names removed from the defaulter list with an immediate effect.We are ready to give all the proof and settlement letters issued by the concerned Financial Institutions provioded we are given the details of the same.
Please help us.