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Reminder Complaint For MI 425 Mobile Handset’s Bad Quality,Ch​eating With Me Spice Mobility’s Staff And Bad Services

Location/place: Khichripur Colony(Delhi-110091)

Name of company/service: Spice Mobility Ltd.(Spice Global Knowledge Park 19A_20A Sec.-125;Noida-201301)

Dear Sir/Mam,
I Am Navjot Kumar,Mene Date 14/06/12 Ko Spice Hot Spot(Shop No. –
A120,Vikas Marg,Shakarpur,Delhi-92),Mi 425 Handset With 8 GB Memory
Card;10,300 Rs. Me Kharida.Jo Market Me 9,500 Rs. Me Mil Rha Tha.But Phone
Sirf 2 Din Use Krne Ke Bad Usme Kai Tarah Ki Prob. Aane Lg Gai.Mene Handset
Jaha Se Kharida Tha Waha Dikhaya,Unke Kahne Pr Mene Phone Optimum
Teleservices Pvt Ltd. Service Center Pr Bhi Dikhaya But Udhr Jitni Bar
Dikhaya Utni Bar Purani Prob. To Thik Nhi Hui,Blki Or Nai Nai Prob. Aane Lg
Gai.Main Already Spice Customer Care Ki Mail Id Pr 5 Mail Kr Chuka Hu,But
Waha Se Mujhe Koi Responsible Reaply Tk Nhi Dia Ja Rha.Main 3/07/12 Ko
Complaint Ki Hardcopy Spice Ki Noida Head Office Consumer Forum Ke Kahne Pr
Bhijwa Chuka Hu.Pehredar Ki Facebook Page Pr Bhi Main Apni Complaint Post
Kr Chuka Hu But Kahi Se Mujhe Koi Help Nahi Mil Pa Rahi Hai.Mere Liye Time
Ki Value Bht Hai,Time Is Money.Or Ye Baat SpiceKo Bhi Samjhni Chahiye Ki
Customer Satisfaction Kitna Jaruri hai,Main Service Center Ke Chakkar Kat
Kat Kr Or Customer Care No./Service Center Pr Call Kr Krke Thak Gya Hu.I
Want To A D.O. Letter.Jiske Behalf Pr Main Apna Handset Dusra Le
Saku,Otherwise Claim On Spice Ki Kis Tarah Mujhse Dhokhadhadi Krte Hue
Market Rate Se Adhik Daam Pr Mujhe Kharab Phone Dia Gya Or Uske Baad Mujhe
Service Bhi Nhi Di Gai.Main Already Consumer Forum Se Bhi Touch Me Hu But
Unka Process Bahut Lamba Hai.Main Service Center Bhi 4 Bar Visit Kr Chuka Hoon But Phone ki Problems Badhti He Ja Rhi Hain.I’m Regulerly Inform To You That I Don’t Want A Fool Company’s Any Product.So Kindly Provide Me D.O. Letter As Soon As.
·Contact Number 9871788724,9811688148
·Handset model Mi 425
·Handset IMEI number 1 and IMEI number 2- M- 911210400392893;
S-911210400392901
·Location (Area) Khichripur Colony(Delhi-110091)
·Fault / Issue in the handset – Network,Restart,Hanging,When Calling Twice
Then Touch Not Working Etc.
·Workorder No /Jobsheet No 7001 & 7098(Manual Job Sheet/Last Submited
Handset Date Of 25th June 2012)

Thanks & Best Regards
Navjot Kumar

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  1. 7 years ago

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