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Reliance Net Connect/Broad band/Wireless Internet- Very Bad/Poor Service- Cheating to the customers

Location/place: Bangalore

Name of company/service: RELIANCE Netconnect

Dear All,
Read all the conversation i had with reliance. and see how bluffing they are.
regards,
Raveendra
7204423124
Dear Reliance,

Have a look on the trailing mail, the conversation we had, till now I din’t get the JUSTICE, today I got call from reliance that, you have to pay at least 1600 Rs. or else, we have issued notice you need to visit court, they are telling.

see this is the last request from my side, if You really want to see costumer happy and loyalty, give me the justice, and take action on who is simply bluffing and giving false promises.

Regards,

Raveendra kumar.G
PH +91 7204423124
Bangalore.

Dear Customer,
Thank you for contacting Reliance Customer Care.
This is with reference to your e-mail regarding termination of services for your Reliance Netconnect+ number 7483368362.
Kindly note that the service for the said number is suspended due to non payment of bills.
Hence we request you to make the payment of Rs 1755.25/- showing towards your account.
We request you to revert us after clearing the otstanding.
The list of Reliance Mobile Stores is attached herewith for your ready reference.
We are committed to serve you the best and value your association with us.
Regards,
Yogesh Meshram
Customer Care
Reliance Communications Ltd.
For further details, you can visit our website http://www.rcom.co.in or write to us at [email protected]
You can also call Reliance Customer Care at *355, 30335555 & 1800-3000-5555.
You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [email protected]
“NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.
The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
—–Original Message—–
From: RAVEENDRA KUMAR ([email protected])
Date: Friday, March 23, 2012 02:29 PM
To: [email protected] ([email protected])
Subject: Re: RE: Bad Service to the Existing Customer / RELIANCE IS NOT KEEPING THEIR PROMISES.
Dear
Swati Kamble
Customer Care
Reliance Communications Ltd,

I am Still waiting for your justice for my complaint which is there in the trailing mail apart from that please investigate the below mentioned complaints give the justice to your existing customer. these are Complaint numbers
Complaint number one-172607462
Complaint number two-172447994
Complaint number three- 174365395

Thanks & regards,

Dr.kumar S Rathod(Criminologist, MA PHD)
Managing Director
Empower Detective Services Pvt Ltd.
Rajaji nagar
Bangalore.

———- Original message ———-
From:””[email protected]””
Date: 9 Mar 12 14:12:11
Subject: RE:’Reliance=009-954-649′ Bad Service to the Existing Customer / RELIANCE IS NOT KEEPING THEIR PROMISES.
To: “RAVEENDRA KUMAR”
Dear Customer,
Thank you for contacting Reliance Customer Care.
We regret for the inconvenience caused.
This is with reference to your E-mail regarding the cancellation of services of your Reliance Netconnect+ number 7483368362.
Kindly note that your complaint has been registered vide Service Request ID 174365395 (on 03/09/2012 at 01:49:32 PM) and one of our executives will respond you within 5 days from the time request has been logged.
We would appreciate your patience and co-operation in this regard.
Regards,
Swati Kamble
Customer Care
Reliance Communications Ltd.
For further details, you can visit our website http://www.rcom.co.in or write to us at [email protected] You can also call Reliance Customer Care at *355, 30335555 & 1800-3000-5555.
You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write [email protected]
“NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.
The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
—–Original Message—–
From: RAVEENDRA KUMAR ([email protected])
Date: Thursday, March 08, 2012 05:08 PM
To: [email protected] ([email protected])
Cc: [email protected]; ([email protected];)
Subject: Bad Service to the Existing Customer / RELIANCE IS NOT KEEPING THEIR PROMISES.

Dear Reliance,

I am Dr.Kumar Rathod Managing Director Of EDS, Actor and Director of Kannda Films as well, i am an Existing Reliance Netconnect Customer with the Number 7483368362.
I Have called and told Reliance On 13th Feb 2012 that i lost my Modem and also i was suppose to go to Malasia for the job so i dint wanted to use net on the reliance netconnect so i requested to De activate and Terminate, so Reliance(Customer care) agreed for that.

Later on around 14 Feb2012 i again got a call from Reliance saying i am a gold member of reliance so there is good offer for 600 rupees, they told me not to deactivate and utilize this offer so i agreed because by that time i found my modem which was lost and i even had cancelled my Malaysia program. but when i was using Net on around 15 feb 2012 again there was a lot of problem while connecting the net, i fed up and called same day to Reliance Customer care to deactivate Customer care told that there is a Server pro blem in that time by night 08pm to 11pm till 4-5 days, so i told him to deactivate the services so he tried to convince me and said now we resolved the connection problem, but i told i dont want to use reliance anymore please deactivate later he also agreed and taken the request for 2nd time and given complaint number as 172447994 he clearly told me that it will take 7 days to terminate and you suppose to pay 200 rupees for March Month and No need to visite reliance branch or web world.

Now when i called Customer care today they are telling that last time when i called customer care 15 feb 2012 the customer care mentioned i have agreed for the offer so i dont want to deactivate it which is 100 % not TRUTH. on 15th feb what Your Customer care told i have already mentioned in the above paragraph at least now i expect justice from you.

One more Important thing please note- i am a very busy person time is very imp for me i dont have time to call again and again and dont have time to visite y today(08/03/2012) 04th time i called Reliance for de activation all the time they are taking the request and promising like before.

Thanks & regards,

Dr.kumar S Rathod(Criminologist, MA PHD)
Managing Director
Empower Detective Services Pvt Ltd.
Rajaji nagar
Bangalore.

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