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Reliance communication did’nt provided me the receipts of payment & charging me for service which I never used

Location/place: Pune

Name of company/service: Reliance Communication ltd.

On 12/10/2012 I payed the bill for Sept 2012,online through reliance website.During the last stage of online payment my computer hanged & transaction did not complete. I tried again and again transaction not complete. Twice i tried to pay but transaction not complete.But money was deducted from my ICICI account 003901558178. I never got the refund back for these two trsactions of Rs. 1157 each.
On 13/10/2012 my broadband connection was cut.

On January I get a call from reliance to pay the bill for Nov & Dec 2012 which i never used assuming that my connection is cut. I have proof also. Firstly they never refunded my Two transactions of 1157 Rs each, secondly they cut my connection without information, thirdly they activate my connection & continue till dec 2012. Fourthly they say transaction two transaction on 12/10/2012 were considered payment for sept & oct2012. Fifthly when I ask for receipts of sept & Oct 2012 they never provided me. finally they call me in court.My contact no. is 9923460295

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  1. 9 years ago

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