Rejection of Porting from Vodafone to other

Location/place: Delhi

Name of company/service: Vodafone

I Ram J. Gupta, I have request to port out from Vodafone to airtel but you guys are rejected my request twice. tell me the reason for the rejection first time you rejected this and mentioned due to contractual obligation but i have not signed any such type of agreement and second was rejected due to doner name not matched, I just want to port and don’t do this type of things with your customers. my porting no. is 9958393298 i have also paid the advanced payment for this. Please do the needful regarding this. Thanks & Regards Ram J. Gupta 9958393298


Comments

4 responses to “Rejection of Porting from Vodafone to other”

  1. Namaste Mr. Gupta,

    This is to inform you that your concern listed on 08 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Gupta,

    We would like to inform you that your concern listed 08 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Hi Ram,

    We called on your number but no one answered. Please share a convenient time for us to get back to you with assistance.

    Regards,
    Vodafone Customer Care.

  4. Hello Ram,

    We value your time on the call with our executive. Hope we were able to assist you with the concern.

    Regards,
    Vodafone Customer Care.

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