regular complaint

Location/place: Delhi

Name of company/service: samsung

hello sir,
i was purchased samsung galaxy ace phone and it start heating & power of problem on the month of march. customer care services made fake promise & counld not repair my phone. Mr. surjeet the technician head also involve in this fake promises. 5 th time i have face the same problem but could not get satisfactory answer.plz reslove my problem as soon as possible.

thanks