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Regarding sim card activation

Location/place: vatakara

I took a IDEA sim card on 13/11/12 from vatakara and they told that according to the new rules the sim card will be activated within 2 days , but it didn’t activate Yet . it was more than 9 days left .i called to the the customer care several times but they will assure that it will be activated within one day daily.The number of the sim card is 9747570832 i already submitted the essential documents

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