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regarding delay of bank statement

Location/place: pune

Name of company/service: shimizu corporation

dear sir,
on last friday mean on 03/08/2012 i have requested to stanadard chartered bank for my bank statement by sending mail. i mentioned that i want it on urgent basis that is on next day and i got it. but after that i want to change my mailing address in that statement so i again sent them the mail for the same and said it is on very urgent basis beoz i have to give it to other bank for personal loan purpose but still it is not given to me. daily i sent mail upto today but still i not received. they are not properly replying to me. so please look in the matter.

thanx and regards

shagaf

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