Location/place: Pune
Name of company/service: Postpaid Docomo service
I want to convey you information that
I never used internet from Docomo then still they have given wrong estimation including internet bill (i.e for using 89978 kb) almost 1300 /- RS.
How can i solve my problem please give me suggesion
Dear Customer,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
I have contacted two to three times, when i got a call from your executive he does not agree with me. As I haven’t used any internet facility then how can i pay for that?? it is more inconvenience to me . if I get correct bill (i.e. removing internet charges & its service tax) then & then only I am going to pay.
I have also written a mail to [email protected]
then also my problem havent resolved yet.
please do the needful & solve my problem as early as possible.
Same here though I had requested for the closure of services they said that they have not received any mail from me and keep calling for the bill payment . how can pay for month of February , on request also they not discontinuing the services
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