Regarding Balance that got Deducted without my consent

Location/place: Kolkata

Name of company/service: Idea Cellular

There was an deduction of rs. 196 that has been made from my account for activation of certain Top Up, which isnt actually required/desired by me at all. I want my balance back ASAP. I have registered my complaint into idea cellular at 11:00 PM, 14-04-12 (SR no. 1-23501600888)as well but they are saying that it will take almost 2 days.
I have some urgent calls to make for which i actually recharged my mobile, but now i am unable to do so as very little balance remained in my account.
Please take action and help me out.


Comments

One response to “Regarding Balance that got Deducted without my consent”

  1. ideacellular Avatar
    ideacellular

    Dear Sir,

    We wish to inform you that the refund of Rs.195/- has already been updated for your Idea account on dated.18th April 2012. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Ideacellular

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