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WRITE A COMPLAINT 

REFUND ON NON INSTALLATION OF DTH

Location/place: JAMMU

Name of company/service: APPCO GROUP INDIA

DEAR LALOO KUMARAN SIR,
senior administrative manager,
Appco Group India,
Mumbai

THIS IS IN CONTINUATION TO MY PREVIOUS MAIL SEEKING REFUND ON NON INSTALLED DTH.
ON 11.7. 2012 AT 1015 HRS MS ARCHANA RANG ME UP AND SAID MY MONEY WOULD BE REFUNDED AND SHE SAID I WILL CALL YOU BACK IN AN HOUR BUT DI NOT CALL ME. WHEN I CALLED TWICE THE TELEPHONE OPERATOR GAVE EXTENSION AND THE INTERCOM KEEPS ON RINGING FOR LOT OF TIME FOR WHICH I WAS MADE TO HOLD THE CALL AND PAY FOR IT. I AGAIN TELEPHONED APPCO AT 2.00 PM AND THE OPERATOR TRANSFERRED THE LINE TO ARCHANA. THE PHONE KEPT RINGING FOR 5 MINUTES AND AFTERWARDS MS ARCHANA SAID I AM BUSY, RING AFTER SOME TIME. THIS ATTITUDE OF STAFF IS VERY BAD. I TOLD THE TELEPHONE OPERATOR TO TAKE MY MESSAGE AND GIVE IT TO MS ARCHANA, BUT THE OPERATOR SAID I AM ONLY OPERATOR, AND I WILL NOT TAKE MESSAGES.

PLEASE REFUND ME MY MONEY IMMEDIATELY TO MY A/C NO. 10429964657, BANK CODE NO. 02367. STATE BANK OF INDIA, JAMMU CANTT. JAMMU. OR SEND A CHEQUE TO THE ADDRESS MENTIONED BELOW.

THANKING YOU IN ANTICIPATION FOR EARLY FAVOURABLE ACTION.

YOURS SINCERELY,

P. SAIRAM
QTR NO. C1 /8
TYPE – 3.
SPECIAL BUREAU RESIDENTIAL COMPLEX.
NEAR SATWARI POLICE STATION
NARWAL PAIN.
AIRPORT ROAD
JAMMU
MOB NO. 09419303802
TEL NO. 0191-2459530.

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