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Refund of Cancelled Booking of Hotel

Location/place: Dwarka, New delhi

Name of company/service: indiahotelreview.com

Dear SIr,

I had booked 3 deluxe Non A/c Rooms with Pratap Regnecy Hotel Nainaital through INDIAHOTELREVIEW.COM vide booking ref. # 300667. for the dates of 8th June to 10th June 2012 and booking was confirmed on 30th of March 2012. I have made the total amount of rs. 12000/- online through my Card. But unfortunate I was unable to visit the nainital and I was trying to cancelled the booking with them but they are not taking my calls, than i wrote emails to them continuos two days but they are not replying to the same finally i called up the hotels number and cancelled the booking but for refund they said i have to contact Indianhotelreview peoples only and till then i am trying to call the persons on number i had no one was pickling the phone while now these numbers are even not existing. Please help me out.

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