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Refund not given.
Location/place: Chandigarh
Name of company/service: Tata Docomo
I made a online recharge of 300rupees through HDFC debit card. My transaction got failed but money was deducted from my account. I tried reaching the tata docomo and they said they have given the refund but when i see the account statement , it was never credited to my account. When i talked to Tata docomo again they said we have given the refund and you need to talk to the bank now.
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Dear Customer,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.