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Refund for payment from tata docomo

Location/place: Bangalore

Name of company/service: Tata docomo

Hi
I had tried to recharge rs 200 two times on 27th May,but it had failed and rs 400 had been deducted from my bank account.I got message that my balance will be updated to my account in 4-5 working days.but it has been 10 days but I haven’t got my money.Payment reference number for failed transaction are MCRP3005203075 AND MCRP3005199085.I have attached bank statement.Whenever I talk to customer care they told you will get money in 4-5 working days.Please help me to get my money back.My Phone no is 9945220529

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  1. 8 years ago
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