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recieved a dead cellphone via naaptol.com

Location/place: India

Name of company/service: www.naaptol.com

as i ordered sony ericsson w595 from naaptol.the total amount of the ordered product is Rs.5000.when i recieved the cell phone on the delivery day i opened the box and i recieved a duplicate sony ericsson w595 and which was dead also and was made in malaysia…and the same day i contacted the naaptol customer care and i complained about the product but they didnt help me in a proper way..as i contacted naaptol customer care very second day but the no proper help i got on that day also.and now they are not replying only for my complaints..

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