RECIEPT OF DEFECTIVE ITEM

Location/place: FARIDABAD

Name of company/service: PANTEL TECHNOLOGIES

One Pantel Tablet was booked by me ONLINE.
Description of Product/ Purchase:
T-Pad IS701R / INVOICE No. C14533 dt. 2nd June 2012; Order No. PENT0080370.
The product recieved through courier could not be made ON at all. As advised by Customer Care, the product was taken to its Authorised Service Centre at Sec 29 HUDA Market, Faridabad, Haryana. Service Centre had then take 2 days to raise DOA for replacement of the product. The Customer Care has shown utmost unresponsiveness towards replacement of the product. Each time they direct me differently & never give a reply to my e-mail. I have least confidence/ hope that they would replace the product. This is my prayer to your Honour to bestow justice on me and prevent people being harassed at the hands of PANTEL TECHNOLOGIES; E – 33, SECTOR – 63, NOIDA – 201301 (UP)Ph. 0120- 4805200.
L&T Engineering Centre,
12/4 Delhi-Mathura road,
Faridabad 121003, Haryana.
Mob.: 9560934935.


Comments

One response to “RECIEPT OF DEFECTIVE ITEM”

  1. Pantel Technologies Avatar
    Pantel Technologies

    Dear Amit

    Regret for inconvenience. Hope your query has been resolved and you are enjoying your t-pad experience.In case of any other query, kindly mail us at [email protected] , for technical queries kindly visit http://www.pantel.in/Techforum/Default.aspx

    Regards,
    Customer Care
    Pantel Technologies

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