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Recharging Balance What they want regardless of customer requirements

Location/place: A-18 , Priyadarsini vihar , Road no.64 , Tahir pur , DELHI -95

Name of company/service: IDEA

sir, I prashesh kumar das recharged from idea online portal https://care.ideacellular.com/wps/portal/PrepaidInstantRecharge?rechargeType=OL
on 16 july 2012 on 10:58 pm
then i put amount 750 for full talk time but they recharge my mobile with 4 gb data , after asking their customer service they told that 750 frc is cancelled on 13 july 2012 ,if it is cancelled why the recharge done succesfully and why they recharge with 749 ,i paid for 750 plan ,who are they to give me 749 plan with out my notice ,i have the reference number of this full transaction ,so kindly help

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