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Recharge related complain

Location/place: Mumbai

Name of company/service: Reliance

Dear Customercare,

I have recharge with Rs.59 after going through the reliance website and I have receive a message stating that i have got Rs.49.51 balance. But i have seen that there is no balance coming in my account. I have called to 198 customer care, they told that i could net get any balance and that’s a wrong recharge.
Kindly refund my amount or provide full talk time. I will not accept anything. For further i need to go consumer court.

FYI visit below URL which shows the recharge offer.

http://www.rcom.co.in/Rcom/personal/prepaid/PlansandPacks.html from reliance website.

Mob No:8080010567


With Regards,
Nilesh Patil

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