Recharge Issue

Location/place: Chennai

Name of company/service: Idea Cellular

Hi,

I have been recharge rs98 to my number 9786883688. I got recharge successful message from Idea cellular site, even though amount could be charged from my main account. Last month also this problem happened in my number . Since i changed in my network from vodafone to idea i am faced lots of problems. Every month i am facing these kind of problem and need to contact your people but they could’t respond properly even their nodel officer. This is the way of your service provide by them to customer. Its totally waste network. Even they have problem with their side, they does’t return our money.


Comments

One response to “Recharge Issue”

  1. ideacellular Avatar
    ideacellular

    Dear Sir,

    We wish to inform you that the charges are charged correct under Gprs usage as per plan tariff. Further, we would like to inform you that the GPRS RC98 pack will be activated within 4 hours. However, we would like to inform you that we have taken your feedback and we will ensure that we work religiously to improve the same.

    Regards,
    Ideacellular

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