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recharge facility not given

Location/place: cheeka

Name of company/service: videocon

my mobile number is 8529109275.i recharged my numer with rs. 59 on 048\12 at 7:40 pm from REF.ID 258396001.this recharge enable the costomer free talk on any videocon number for one month.but this facility was not provided to me.WHEN I ASKED MY MONEY BACK THEY REFUSED ME TO RETURN MY MONEY.I WARNED THEM TO COMPLAINT TO THE AUTHORITY BUT THEY REFUSED FIRMLY.

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