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recharge amount not refunded

Location/place: chennai

Name of company/service: DISH TV

Hi,

I recharged my Dishtv on 9-June-2012. till 10-june-2012 the service was not provided. when i called to the customer care people, they told me that they will send in a tech person to solve this issue for which i need to pay 150 + taxes. this happens every time i recharge. i doubt that they are doing it intentionally to get more money. when i asked to refund my amount so that i can go for other service providers they are not ready refund as well

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