My Complaint reference no.CCHSAP211575 i.e. provided by CONSUMERS FORUM dated 23 may 2009 against my complain with HP Company regarding PROMOTIONAL GIFT KODAK CAMERA.
I’ve already registered my complain
on CONSUMER FORUMS on dated 22 may 2009. with same mail as writen below
“I purchased a HP MINI NOTEBOOK on the date of 06/02/2009. At that time company promised to consumers that they will give a KODAK 9.2 MEGA PIXEL CAMARA (with handling charges Rs. 1299 applicable)with every purchase Notebook. They charge extra 1299/ amount for gift handling charge and processing charges .I made a payment through DD in favour of “Solution Integrated Marketing”.I submitted DD to HP on date 07/02/2009″ along with all req. docs.At the time of purchase of Notebook HP assured us that please allow 6 weeks time after receiving the required documents at HP redemption process and send your gift.But this is unfortunate for us that we trust on this brand,because till date i did’n receive my gift KODAC 9.2 MEGA PIXEL CAMARA .I already paid the amount of handling charge for my gift.Every time on the query regarding gift,company always making a request for give some more time,They are not give us a proper reasson for delaying of my gift.So i am requesting u to please help me on this metter.”
REDUMPTION NO; QHHTSD9MGH
DD NO. “022085″ BANK- AXIS BANK LTD. SERIAL (s) CNU8445DB3 PRODUCT (1P)NE570PA MODEL NO. 1001TU
I am giving you a address of company for gift or promotional REDEMPTION CELL ADDRESS
HP Redemption Cell First Floor ,A-2,Okhla Industrial Area,Phase-1 New Delhi Phone – 011-41306700 Fax – 011-41306731
But I did not get my camera till date. kindly take strog action with HP company and help to getting my camera. I am waiting for your strong action.
With Warm Regards,
Vinay Kumar Srivastava
Add-71, Ravindra Garden,
Sec-E, Aliganj Lucknow-226024, U.P.
Mail ID- [email protected] ph 09336492429, 0522-2323179