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Product not delivered on time and refund issues.

Location/place: chennai

Name of company/service: naaptol

Sir/Mam

I have a booked TV from Naaptol.com. But they were unable to deliver product on time citing reasons improper shipping address which was untrue. my order details are as under:

Orderno Order No- 4146927
Prodct booked on 7 june 2012.

Now after persistant delay i have got order cancelled. subsequent to request i had recd. an email comfirming cancllation stating 3-5 days would be the time can be taken in refunding the money. this was cancelled on 18th june 2012.
Today when i called up again thir representative were saying it will take 21- days in sending the payment back to my account.

with this mail i am seeking your help. Kindly redress my issue.

Rgds

Puneet
mail Id: [email protected]
Mon:9600094292

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