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Product not delivered by timtara.com

Location/place: Pune

Name of company/service: Timtara.com

I wanted to tell you about timtara.com. This is the first time I have purchased a product from this site. Order#10304580. I booked my product on 9th/august/2012 & my product is still not delivered on my place (Pune).
Their customer support executives are not at all bothered for tracking the status of the product and every time executives are saying “we will deliver your product ASAP”.
I want my money back along with the expenses incurred on phone contacting them for follow ups.
Please help me for this issue…

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