Name of company/service: Dealsandyou.com
bought a Sony Erricson Yendo for my Brother(Rohan Kumar agrawal) through Dealsandyou.com, Plot No. 426, Udyog Vihar – Phase 3, Gurgaon, Haryana – 122 001.
E-mail : [email protected]
Order # 181538
Product: Sony erricson yendo
Name: Rohan Kumar agrawal
I bought the product online on July 19th 2011 and they mentioned on their Website that product will be delivered in 21 working days. its been more than 40 days now..and I have not received my phone. I tried calling them many times. They keep me on hold and say you will get in 1 week , 2 week and so on. I have paid 4499 INR for the phone. I even filed for the refund and now today when i called them they said I will get my phone in 2 weeks.I even emailed them if they dont reply I will file complaint to consumer forum in 3 days. Nobody responded
I told them I dont need phone now give me refund then they hanged up the call. I dont know what should I do. I have paid a big amount for the phone. Please help me out taking my refund.
PS: I have also attached the Pdf version of my Buying proof.
Purchase Confirmation.pdf (118 KB)