Problem of disconnecting my number.

Location/place: New Delhi

Name of company/service: Vodafone

Myself Himanshu Sachdeva. I port out my Airtel number to Vodafone on 26th June. Vodafone started my number. But, after 1 week they disconnected my number because of negative verification of my residence. They asked me for new proof and i submit that on 7th july (saturday) to their Vodafone store in rohini. They told me that my service will again start till wednesday. But, they did’nt started. I lodged lots of complaints to their customer care & their vodafone store. After that my services started on Friday. But, after 2 days they again disconnected my number without any intimation. When I talked to customer care they said that your verification is positive but you need to submit 1 more proof.
Is this the way to treat with customer that they dont intimate to your customer for any problem. They just disconnect the number.


Comments

One response to “Problem of disconnecting my number.”

  1. Hello Himanshu,

    Kindly share your number and an alternate number here http://bit.ly/NxRBNN so that we may be able to assist you better.

    Regards,
    Vodafone Customer Care

Leave a Reply

Your email address will not be published. Required fields are marked *