Location/place: IA-32/A, Ashok Vihar, Delhi- 110052
Name of company/service: Neeraj Kapoor
I had purchased the above printer (Serial no. CN039C829C) from M/s. Navcom Technologies Wazirpur Indl. Area, Delhi. vide invoice no. 1164 dt. 20.04.2010.
Since the printer was giving some problem, a complaint was lodge and the same was attend by your service provider vide case-2993417 on 08.06.2010. The engineer who attend the complaint has remarked “Rat damaged printer found” and did not repair the same.
In this connection, it may be mentioned, if it is damaged by the rat, it is still a manufacturing defect, since such a gap where rat can enter the printer is unwanted.
I am using other types of printer also and there is no such problem.
In view of the aforesaid, you are requested to please attend to this complaint and also provide some safeguard so that it may not occur again.
e-mail: [email protected]