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poor service

Location/place: new delhi

Name of company/service: samsung

I have a samsung metro 5200 handset. i am facing several issues with it since i have purchased it in march 2010. inspite of making sevral complaints to the service center of samsung in lakshmi nagar(maa vaishnavi services) no proper action is been taken yet. pervious work order no. were 3352 & 243. motherborad of phone was changed twice since i have purchased the set. now also it got faulty. i had approached them on 2/02/2011 (work order no. 15907). my phone is still with them and no action is taken uptill now. i am sick and tired of their false commitments. i want some action to be taken. i want them to repair my phone or replace it with a new one.
divya arora
phone no. 9582364298/9711216440
email i.d- [email protected]

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