Location/place: New Delhi
Name of company/service: PACMAC Relocators Private Limited
I hired services of PACMAC Relocators on 4th of May 2011, to transfer my goods from Mumbai to New Delhi. The goods reached me on 12th of May, but the shipment was not full. Also the goods as promised were not transferred by PACMAC rather some other third party.
When I contacted them about the remaining article I was told that we are checking. This guy was Mr. Dharmendra, who was in charge of my account in Mumbai. After 2-3 days this guy stops picking my phone. Next I tried contacting there head office in Hyderabad. I Got contact details of Mr. Mukesh, he told me that my lost packet is found and will be delivered to me. After another 3 days this guy also stops picking my phone. Next I got conatct of Mr. Amit from Mumbai, who on 18th May 2011, told me that my goods are lost and they will pay the insured sum in next 3-4 days and must send them my account details. Same was sent on the 18th May itself. Till now the money has not been transferred to my account and every time I get the same response, wait for 3-4 days more.
So any body wanting to use services of PACMAC please be rest assured that you will face problem of non-responsive management in case you have any problem.