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Poor Quality and worst after sale service

Location/place: Kolkata

Name of company/service: Haier

I have bought a 32’LCD T.V from Spencer South city Mall on 16 oct 2011 and it was found defective after 3 months then I longed a complaint on 4 feb 2014 and contacted Spencer regarding the same.
The Invoice which spencer provided me was improper and turned blank so I requested to issue me duplicate copy of the invoice so that I can avail my warranty but they also postponding my request by saying that they will contact later,within some hour like that.
I become fade-up please assist me what can I do…

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