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Poor customer care service from IFB

Location/place: Vizag/Andhra Pradesh

Name of company/service: Steel Plant

I had registered a complaint (No.5041023) for non fuctioning of IFB washing machine on 3rd Sep 2010. 2 days later a technician and told that pump needs replacement. From that day 20 days have gone, but no response from either from customer service or local repair service. The joke is that they are telling they donot have pump spares to replace. A very big company which makes washing machine does not have spares!

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