Phone Damaged in Lenovo Authorized Service Center

Lenovo Mobile India

On 12th March 2018, My Lenovo Zuk Z2 Plus went Dead and Lenovo claimed that the Device is out of Warranty as purchased from
After several harassment the device was accepted by the
Service Centre HCL Kolkata for service and repaired by them.

But now there are several problems that arises which both Lenovo and the Service Centre are denying

Network Disappears on its own frequently
Parts and Screw Misplaced
Battery fixed with adhesive instead of the missing parts
Microphone issue
Ghost Touches while charging

They have damaged the phone to an unusable condition

Neither Lenovo Mobile India nor its authorized Service Center are accepting the phone for repair nor replacing the same.

I am thinking about filing a case in Consumer Court.
The case is currently being handled by one Sujata Mandal, but even after several attempts no communication has been made from her side after her first communication

Previous Job Sheet No. – SOIN0231111803120071

Please Help
Contact @ 8240138101 / 7980473107
Mail – [email protected]

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