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Paytm

Dear sir
I have purchased an ear phone and their details is given below.
MLKT Sportzee QY7 Jogger Neckband (Assorted)

Refund has been initiated from our end
Refund amount259
05 oct
Return requested
05 oct
Return approved
05 oct
Return picked
but the refound amount has been not transfer to my account because it was a cash on delivery product. andafter a month completed I have not got the refound amount either a paytm wallet cash back or in hand .
while I have try to lots of times but unable to talk with paytm customer care.

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