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Payment Received but item not delivered

Location/place: Joypur

Name of company/service: OfferBean.com

Respected sir,
I have orderd online for Samsung Galaxy Y S 5360 to Offebean.com[Suite D-79,Sharada Residency,Mangal Marg,BapuNagar Jaipur-302015.Phone No-01411-4116767] on 06.07.12 by credit card[Order Id-2014284] but 12 days have passed but I have not received the item though according to their condtion it should reach to me within seven days.Please do the needful and oblige.Thanking you, Yours faithfully,
Amit Jyoti Samanta[[email protected]]

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