Name of company/service: TATA DOCOMO
I wish to bring to your kind attention a very serious issue I have faced with a renowned organization i.e. Tata Docomo.
I got a call from one of Tata Docomo executives on 10/7/2012 who confirmed my photon #, my address, my billing cycle & also my bill amount to be paid in July & said that if he could send someone to my residence to collect my monthly charges which are due on 22nd July 2012.
This has happened earlier also, hence I was not having any second thoughts . If you recheck, you will find that twice earlier, I have paid my dues by cash to Tata Docomo representative twice.
I consented & the representative visited my residence while I was at office & took the money from my mother who is an old lady & not very savvy about these things. When I returned home, I saw the money receipt & am not convinced that the same is genuine.
Hence I called up your toll free number to find out the same but twice I was informed that my bill amount for July is still due.
I was amazed at the fact & totally horrified that a person should know all my details that only someone working with Tata Docomo company can know. (my cell # , photon #, amount due, my address, etc)
I am attaching the money receipt that he gave my mother so that you may update me on the validity of the same.
Kindly help me at your earliest convenience as I need not say or explain further what mental agony I am going through
photon # 9230194717