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PAYMENT DEDUCTED AND BOOKING NOT CONFIRMED ;;;;; NO RESPONSE FROM CUSTOMER SERVICE/HELPLINE

Payment deducted from my debit card but booking was not confirmed, later when I tried to contact customer service I got no response, neither from the toll free number nor from the email. 24*7 gocare support is a misnomer. very much disappointed.
please help me get back my money
Recipient’s Name: IBIBO Group Private Limited
Transaction Date: 10-Apr-2019
Transaction Amount: ₹6, 204.00 INR
Your Transaction ID: 71S27548LV956741J

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